West Loop
32 W Randolph, Chicago. Use the West Loop restaurant corridor as the landmark and look for Kermess arrival signage near the tent entrance.
Arrive like you already know the tent.
Practical guest information should be easy to scan on the sidewalk, in a rideshare, or while forwarding plans to a group.
Doors
Doors open 30 minutes before curtain. Premonitions runs 7:30-9:30 PM on most nights; Lost & Found matinees are designed for afternoon family timing.
Lookup
Guests can recover orders before arrival through ticket lookup. Door staff scan individual tickets and can see ticket flags and add-ons.
Find ticketsInside and around the tent
Give guests a clear picture before they buy: the room, the arrival, and the way the night moves.
Arrive early
Come in with time for check-in, a first drink, and table service. The room is part of the evening, so do not plan to arrive exactly at curtain.
The room
Cabaret tables, stage sightlines, and a room that feels alive before the show starts.
The show
Premonitions Inc. is adult, close-up, and better when the table has time to settle.
Matinees
Lost & Found is built for families, cocoa, keepsakes, and holiday afternoon timing.
House notes
The practical things people ask before checkout, before arrival, and at the door.
Access
For accessible seating, step-free routing, service animals, or arrival support, email before your visit so the team can prepare the room.
Age
Premonitions Inc. and New Year's Eve are adult events. Lost & Found is the family holiday matinee.
Parking
Plan for downtown parking or rideshare timing. Leave extra time around theater, restaurant, and holiday traffic in the Loop.
Arrival
Doors open 30 minutes before curtain. Late seating is handled at the door and may wait for a suitable break.
Tables
Reserved tables and premium placements depend on the ticket type, show date, and availability at checkout.
Food
Cocktails, cocoa, sweets, bottles, and show-specific add-ons are designed around the table, not as an afterthought.
Dress
Wear what feels good for a night out in the West Loop. The tent is theatrical, not formal.
Bags
Travel light. Oversized items may need to be checked or refused when they block aisles, table service, or guest movement.